Moto Hell - The Motorola Modding Community

Motorola Phone Models => Motorola E398/E790/E798/E1 => Topic started by: xrabreneca on April 04, 2008, 04:08:52 am



Title: Keyboard problem
Post by: xrabreneca on April 04, 2008, 04:08:52 am
Hi dudes I was making backup with flashbackup and the electricity stop :( After that i return to old backup but my keyboard didn`t work :( I flash it few times and it doesn`t work :( Please help me to make it work :( Sorry for the bad english

Edit: Only the red button works


Title: Re: Keyboard problem
Post by: rheezz on April 04, 2008, 04:44:29 am
I've ever see it happened to my friend's phone. And the diagnose is hardware problem. Just like this, u can only use red button, bcoz there is a shorcut on others pin buttons! Solution, disasemble ur phone, and cleans ur keypad board, joystick, and everywhere u find dust... I've done it to my friends phone, and now it works well...
Cheers... thanks...


Title: Re: Keyboard problem
Post by: SkyPioneer on April 04, 2008, 04:54:26 am
I really want to help, and even though I don't know much about this, I will link to a related article.
This guide is for disassembling your E398.
http://www.e398mod.com/content/view/471/25/


Title: Re: Keyboard problem
Post by: rheezz on April 04, 2008, 05:54:43 am
thanks skypioneer...


Title: Re: Keyboard problem
Post by: xrabreneca on April 04, 2008, 06:32:36 am
I've ever see it happened to my friend's phone. And the diagnose is hardware problem. Just like this, u can only use red button, bcoz there is a shorcut on others pin buttons! Solution, disasemble ur phone, and cleans ur keypad board, joystick, and everywhere u find dust... I've done it to my friends phone, and now it works well...
Cheers... thanks...

I clean it but still nothing :( After several restarts # and 0 works. Can you tell me another reason for that and may be how to repair it ?
edit: Wow some strange things happen... when the phone is off i can load the boot screen with * and # but when it is on * doesn`t work :o


Title: Re: Keyboard problem
Post by: NiKSY on April 04, 2008, 07:31:17 am
I've ever see it happened to my friend's phone. And the diagnose is hardware problem. Just like this, u can only use red button, bcoz there is a shorcut on others pin buttons! Solution, disasemble ur phone, and cleans ur keypad board, joystick, and everywhere u find dust... I've done it to my friends phone, and now it works well...
Cheers... thanks...

I clean it but still nothing :( After several restarts # and 0 works. Can you tell me another reason for that and may be how to repair it ?
edit: Wow some strange things happen... when the phone is off i can load the boot screen with * and # but when it is on * doesn`t work :o

Reflash reflash reflash.. I know MANY people have fixed it that way, I remember from MoMo ;)
Flash some new full mp, maybe 42R for all.. That should do the trick


Title: Re: Keyboard problem
Post by: Jithin on April 04, 2008, 08:15:54 am
I got an E398(virgin :) :) ) yesterday with the same problem (only RED button works).. After hours of cleaning,flash,reflash etc etc I gave up and handed over to the service centre... More info tomorrow.. :S


Title: Re: Keyboard problem
Post by: rheezz on April 04, 2008, 08:39:43 am
I found it happened to mine, I opened it and found that there is something wrong on my joystick. Normally I didn't press it, but it seem that joy-down is pressed. That's why my keys gone bad, only red that works, revived now. Different with my friend's. That is located on keypad terminal- only red is fine. So, the problem can be anything! just check everything that results like this.


Title: Re: Keyboard problem
Post by: xrabreneca on April 04, 2008, 12:55:02 pm
10x I`ll start reflashing and if there is no success i will give it to service :( 10x again. Later will write again for the result ;]
Already tryed twice but no success :( Still trying....
Again no success :( I go to sleep and tomorrow i`ll try again


Title: Re: Keyboard problem
Post by: NiKSY on April 05, 2008, 02:46:16 am
10x I`ll start reflashing and if there is no success i will give it to service :( 10x again. Later will write again for the result ;]
Already tryed twice but no success :( Still trying....
Again no success :( I go to sleep and tomorrow i`ll try again

Sorry then... I dont know... Never had that problem so far  :-X


Title: Re: Keyboard problem
Post by: xrabreneca on April 05, 2008, 04:32:45 am
damn..... so f#ckd up :( I`ve never though that the end will be like this :=/
sry for the bad english


Title: Re: Keyboard problem
Post by: argetlam on April 05, 2008, 06:07:54 am
Thats stranger... Try to reflash it with R373_FOR_ALL, or in other word, upgrade Ur E398. Maybe its bcoz the damaged firmware in Ur backup.


Title: Re: Keyboard problem
Post by: xrabreneca on April 05, 2008, 11:57:52 am
The same efect :( Still only the red button works... But the strange is that i can enter boot loader when the phone is off with holding # + * and the red button :lol:


Title: Re: Keyboard problem
Post by: argetlam on April 05, 2008, 06:25:01 pm
PC can detect Ur phone?its stranger.


Title: Re: Keyboard problem
Post by: xrabreneca on April 06, 2008, 01:34:33 am
The phone works, everithing but the keyboard is perfect :(


Title: Re: Keyboard problem
Post by: prasasti on April 06, 2008, 02:19:15 am
Hardware problem,looks like ur keyboard broken.
Do like Jithinsk said...


Title: Re: Keyboard problem
Post by: xrabreneca on April 06, 2008, 11:00:31 am
Tomorrow i will give it to some service, but i think that it is a software problem and i want to ask how can i erase all data from all firmware parts on the phone?!?And to make the phoen run after all :)


Title: Re: Keyboard problem
Post by: argetlam on April 07, 2008, 03:28:57 am
Tell us the result then...


Title: Re: Keyboard problem
Post by: xrabreneca on April 10, 2008, 11:25:18 am
they told me that the problem is in firmware ?!? And to flash the phone... can you give me link to dl the original software and try with him ;] This is my last hope ;-/
JithinSK please tell me what they told you and is the phone ok now


Title: Re: Keyboard problem
Post by: xrabreneca on April 11, 2008, 05:00:52 am
I made it, but i flash with JithinSK`s motomusiq and now i can`t reflash it again !?! When i put the phone on the cable and start flashing it says "Switching to flash mode" and the phone reboot and nothing happens !?! When i start it in boot loader mode it can`t connect the pc !?! Please help, coz i`m tired of this phone...


Title: Re: Keyboard problem
Post by: Jithin on April 11, 2008, 06:16:37 am
I didn't get the phone yet.. They said they have to replace an IC(?).. (Its too difficult to find E398 spares in India) :(


Title: Re: Keyboard problem
Post by: xrabreneca on April 11, 2008, 07:10:43 am
that`s bad, but with my moto there`s somethin wrong. I install a new MP / very hard / and now the keyboard work fine. But the weard things don`t stop !?! I think that there`s something with the red button, that makes the phone turn off. When the keypad is locked it say that it try to push some button, but i don`t push the button, so it pushes itself !?!
I don`t know if you understand me right, but i can`t describe the things that are happening to my phone o_0 Soon i`ll bring it back to the repair service and show them what is the phone doing !?! I hope they repair your moto JithinSK


Title: Re: Keyboard problem
Post by: xo_yp on April 18, 2008, 01:44:11 am
that was happen with my phone a half mont ago..
first i think coz i used the bad MP but after i asked with many master in this forum
i can fix my phone...thanks god & the master
The step is:
1. flash with R373_for_all
2. flash again with a nice MP that you like, in this case i used MOTOHELL MP.
3. rehot the two IC key pad, there's a little black box near the joystick pad, and the other one is near the camera switch
if doesn't work.........never give up n try again, coz right now my phone is works properly after do that step.

sorry for my bad english, i come from indonesia and very-very newbie


Title: Re: Keyboard problem
Post by: ZduneX25 on January 18, 2010, 10:15:13 am
Hello guys I have a problem since yesterday, when I'm pressing '0' my phone turn off :/ what is going on.
I can use 500 or *0, but if I try 0 as first I have this problem...
only on desktop


Title: Re: Keyboard problem
Post by: traxex on January 22, 2010, 12:07:56 pm
I got similiar problem, my phone start to press '3' button by itself, i have flashed it many times and still got the problem.
can somebody help?
sory for my very bad english.


Title: Re: Keyboard problem
Post by: NiKSY on January 25, 2010, 02:25:12 am
Hello guys I have a problem since yesterday, when I'm pressing '0' my phone turn off :/ what is going on.
I can use 500 or *0, but if I try 0 as first I have this problem...
only on desktop

Firmware bug? Some patch gone wrong?


Title: Re: Keyboard problem
Post by: bill_kevin on January 29, 2010, 08:01:39 am
Hello guys I have a problem since yesterday, when I'm pressing '0' my phone turn off :/ what is going on.
I can use 500 or *0, but if I try 0 as first I have this problem...
only on desktop

This is a bug that has elfopen2, happen to me.


Title: Re: Keyboard problem
Post by: ZduneX25 on January 30, 2010, 11:07:56 am
Yeah that's true, thanks guys :)