Moto Hell - The Motorola Modding Community

Motorola Phone Models => Motorola E398/E790/E798/E1 => Topic started by: Fiapo on January 13, 2008, 04:23:41 pm



Title: Dead e398!
Post by: Fiapo on January 13, 2008, 04:23:41 pm
Please help!
Sometimes my phone could not move MP3 from CARD to PHONE, and when it happen I used to Apply the MP again, but in at last time it didn't happen! I have tryed to turn it on with *+#+ON, take off the battery and tryed again and nothing happen!!!

Below some details that I think could help:

-I'm on windows XP;
-I always used FlashBackup version 2.62;
-I always used R373_MP_RadeonWabi_BlackMonster;
-I have 3 Full backup's of my phone (*.bin extension with 32MB of size)
-When I open the FlashBackup and connect the USB cable, the prog says my phone is connected.

Please help me!
I have skype if you want, just ask my ID in private messages.


Title: Re: Dead e398!
Post by: motomaniacs on January 13, 2008, 05:07:27 pm
if the status still say connected try restore your backup


Title: Re: Dead e398!
Post by: prasasti on January 14, 2008, 04:12:54 am
Maybe u hav the same problem with botbot, more or less.
Look for his thread about bootloader for refference.
Niksy has give some solution in it.
Try that if what motomaniac said not working with u.


Title: Re: Dead e398!
Post by: Jithin on January 14, 2008, 04:35:07 am
If restoring backup gives you error,try forcebooting.. It will most probably work for you..


Title: Re: Dead e398!
Post by: Fiapo on January 14, 2008, 08:12:54 am
Hi people, first of all, thanks a lot you for your support!
I tryed to restore my full backup but it didn't work. I still can't turn my cell on. (*+#+ON doesn't work)

I'll retry restoring full backup, bootloader/forceboot. But if this does not work? What I can do? (Or these methods is safe from error?)
I can't do it at the moment because I'm at job.

See you in 6 hours.
 :-[


Title: Re: Dead e398!
Post by: botbot.eleven on January 16, 2008, 11:15:59 pm
hi fiapo buddy,
i think wer the same problem
i decide to bring my e398 to motorola service center..


Title: Re: Dead e398!
Post by: Fiapo on January 17, 2008, 12:57:01 pm
Hello people, I tryed force boot (shorting pin 4 and 5) following that steps...and nothing happen...
What I can do now? Is there anything to recover my phone?

Help!!! :(


Title: Re: Dead e398!
Post by: NiKSY on January 17, 2008, 02:21:43 pm
There are many guides of revieving the phone on MoMo... THIS ONE (http://www.motomodders.net/Default.aspx?tabid=55&forumid=13&postid=340057&view=topic) by tata78 is probably the easiest and its tested (by me,also) and it works everytime if you follow it right.

Cheers!


Title: Re: Dead e398!
Post by: Fiapo on January 18, 2008, 12:33:35 pm
Could you post here the links? (I tryed this force boot, but nothing happen)
Thanks


Title: Re: Dead e398!
Post by: NiKSY on January 18, 2008, 02:29:46 pm
I did post the link :D Go with your mouse over "THIS ONE" :)
its http://www.motomodders.net/Default.aspx?tabid=55&forumid=13&postid=340057&view=topic (http://www.motomodders.net/Default.aspx?tabid=55&forumid=13&postid=340057&view=topic)

Cheers mate! I hope you fix it quickly!


Title: Re: Dead e398!
Post by: motomaniacs on January 18, 2008, 05:23:07 pm
maybe you should do testpoint..


Title: Re: Dead e398!
Post by: Fiapo on January 19, 2008, 07:00:43 am
Thanks, I'll try that tutorial, but I where I download MFF ?
I have reinstalled the windows xp, and I think my driver is wrong...and now The FlashBackup say that my phone is not connected...
So I need the winxp drivers and the link of MFF...
I don't want to take my phone to 3rd parties, You look more trstable. (And I have to pay for their service...)

Well sorry for this, I'm needing some help...
Thanks (And if doesn't work, I'll need to open it and try test point.)




Title: Re: Dead e398!
Post by: Jithin on January 19, 2008, 07:17:07 am
You can download the latest Handset_USB_Driver_32_v3.3.0 from THIS (http://developer.motorola.com/docstools/USB_Drivers/) site (you need to register).. And the link to MFF is not permitted as it is a warez.. You can search on google for PST..


Title: Re: Dead e398!
Post by: Fiapo on January 19, 2008, 07:59:31 am
JithinSK thanks ! I got the file and installed!
My FlashBackup say its still disconnected. ;D

-How do I uninstall (all) the old wrong drivers?(they are into the system)
-Installing the driver downloaded from motorola website is sufficient to update windows drivers?
-May my battery lost energy during this tests?
-If I connect my dead phone on recharger, will battery recharge or not?

Thanks for your support team.


Title: Re: Dead e398!
Post by: NiKSY on January 19, 2008, 08:09:28 am
HERE (http://www.e398mod.com/content/view/104/25/) you can read about fixing your drivers and connecting properly.

You will need to full charge your battery to fix your phone, but you cant charge it in your dead phone. Use desk charger or take e398/ROKR from some friend to charge your battery :)

Hope you fix it soon!


Title: Re: Dead e398!
Post by: Jithin on January 19, 2008, 08:40:11 am
THIS (http://www.hotlinkfiles.com/files/619892_sihhg/DriverTool.exe) tool will help you in removing all the existing drivers.. Beware of double clicking it,it wont ask you before proceeding..


Title: Re: Dead e398!
Post by: Fiapo on January 19, 2008, 09:22:08 am
Well, do you know if I can take off my battery and put it in another phone to recharge?
What motorola models can recharge E398 battery? (Any that can put it in?)
If yes I'll search a friend that have a models with the same battery, and recharge to me.

I tried to uninstall my old drivers, but when I reconnect the windows don't popup me asking for a new hardware/driver on USB. I think it is my battery.
I just need a confirmation to recharge my batt in other motorola phone.
See ya!


Title: Re: Dead e398!
Post by: NiKSY on January 19, 2008, 09:31:02 am
Yes, yes, you can recharge your battery in any phone that it fits in :)


Title: Re: Dead e398!
Post by: Fiapo on January 19, 2008, 09:56:18 am
I'll search for some friend and recharge, and keep trying undead my phone! 8)
Wait my messages.


In the last option I can pay :( for recover it in a mobile center in my city, and I would like to install a MP with some 'special' features like:
-unlimited videorecord (until get no free space in card);
-Itunes;
-Dictaphone or similar to record voice unlimited (until get no free space in card);
-Increased time signal on bluethooth;(More than 60sec)
-Datebook;(to tasks)

Nothing more... Do you know a MP with this? (I'll ask for your help installing this!)

See ya



Title: Re: Dead e398!
Post by: Fiapo on January 26, 2008, 02:42:58 pm
My friend recharged my battery yesterday and today I didn't get sucess with Force-boot. I used a wire in "V" form to short 4,5 pins.

I'll take my phone to a guy that say "can" reinstall and I'll look here for detailed instructions to MP comment above...

Thanks for helping people!

See ya to help with this now!


Title: Re: Dead e398!
Post by: Fiapo on February 11, 2008, 08:12:15 am
Hello people!
I take my phone saturday(09Feb) to the guy that "could" fix it.
If he suceed fixing it, I'll ask him what he did.

I need to know what method he get to restablish the connection.
 8)

I'll keep you informed.


Title: Re: Dead e398!
Post by: NiKSY on February 11, 2008, 12:42:36 pm
I hope he fix it :)
Cheers!


Title: Re: Dead e398!
Post by: Fiapo on February 23, 2008, 04:30:54 pm
Hello guys,
I thank you for all help and tips.

Yesterday 22th of feb, the guy that I took my phone called me and say that he didn't fix it.
He asked me to take my MoMo to Autorized Center, there They said that can not reinstall the software, and the only option to me is to buy a new motherboard. It cost here more than U$100, and I decided keep my old Momo Rest In Peace. :'(

Well, today I went to the mall and buy a new cellphone, W880i, because it have too much options than E398. I told the guy about my E398, he asked me to bring it there to let he try to fix it. Next week I'll try to go there and take my E398 ...If he get success fixing it I'll come here and start everything again!

So thank you again and have a nice weekend!

Best regards from Brazil
William


Title: Re: Dead e398!
Post by: NiKSY on February 24, 2008, 12:26:39 am
Im sorry to fix that... I know it could have been fixed, I just dont know what has that guy in the first service done.... :-\
We fix them better than them, pretty much..


Title: Re: Dead e398!
Post by: Fiapo on March 06, 2008, 08:41:33 am
Hello, I take my E398 to the guy that sold me the W880i.
He is trying to recover it.

Best regards!


Title: Re: Dead e398!
Post by: MarkoP on March 07, 2008, 02:19:03 am
you have full charged battery,right? and no force BL,right? And you don't have instaled drivers,right?
well,try to instal drivers with some other motorola e398 (I think it will work even with any other motorola phone) and then folow the tata's tutorial as NIKSY said... Now,the force BL must work,maybe the phone goes to BL but there is nothing on the screen... you have to connect your phone to PC to see is it in BL... hope I didn't cofused you :)


Title: Re: Dead e398!
Post by: Fiapo on May 11, 2008, 09:40:56 am
Hello MarkoP and everyone!
Thanks for helping!

I received last month the notice about my old E398, the guy didn't get sucesss fixing it.

Now I'll bring it to home and restart all the tests and method that you said.
See you!


Title: Re: Dead e398!
Post by: nickxxxaz on May 11, 2008, 10:17:06 am
Hello MarkoP and everyone!
Thanks for helping!

I received last month the notice about my old E398, the guy didn't get sucesss fixing it.

Now I'll bring it to home and restart all the tests and method that you said.
See you!
i hope you'll get it fixed, i pray for you,i know how it's feel to loosing such a lovely phone like e398. See u soon